Baxter Roofing - Mississauga, Oakville - AVOID

Anyone thinking of doing business with this company should be careful. They are quick to take your money but try getting warranty service. They become very unprofessional and abusive.

They claim to have a 'wind damage' clause that any damage due to wind damage is not covered in their warranty. They will blame any damage on the wind and tell you that it's not covered.

We had a roof installed less than four years ago. Over the winter a couple of the singles flew off and landed in the front lawn. We called them and the owner or sales person named Kyle said he would come over and have a look. He never did. We kept calling and he kept saying "I will come over or send someone over" - never did. Finally, he refused to come over or repair the roof under warranty claiming it was the infamous "Wind Damage".

He became abusive, would not take any of our calls - very unprofessional.

We had to call a roofing repair company. They found out that one of the vent holes was covered over with shingles !!! And that's why the singles were coming off.

We had to install a new vent and repair the roof and the cost was $250.

We called Kyle again to explain that it was not the "Wind Damage" that was causing the shingles to come apart - it was the fact they did not install the Vent and just shingled over it. He refused to accept this and became very abusive again - telling me about how good his lawyer is.

I would recommend that before you do any business with this company - check them out with the Better Business Bureau, the Small Claims Court files and check the web for references.

I hope other will join this Blog and expose this company for what they really are - a bunch of unprofessional thugs.